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Cannot install app on Windows 11
I cannot install the Dropbox app on my new Windows 11 machine. The regular install file didn't work so I tried using the full install file (Dropbox 173.4.6706 Offline Installer.x86.exe); when that gave me the message "The installer did not complete. Installation has been aborted" I turned off Microsoft Defender Firewall,…
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Can't disable downloads on a shared link
Hello! I wanted to ask i've been trying to change settings for a share link iv'e created so who ever gets this link won't be able to download the file, but the setting won't allow me to change it - The download section is disabled and I can't change it. Here's a photo of it: I'm adding a photo to show you. Please help me,…
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Sign in doesn't work in the app.
I had to reinstall Windows 11. Thus also Dropbox. Clicks on the icon on the taskbar brings up "Sign in". Pressing the icon, but nothing happens. I have access Dropbox via the website ig that matter.
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Moving Dropbox folders via Explorer gets stuck and never makes progress, but works on Dropbox web
Greetings, We have a Dropbox Business account, tons of free space, on an enterprise domain, and my CFO is unable to do simple tasks such as moving (copy/paste) a folder within Dropbox (via Explorer) into another folder inside Dropbox. The folder is about 300 MB and should take seconds on our Fiber/Gigabit LAN, but instead…
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Completely uninstall dropbox
Why when I uninstall dropbox it is still there?? It comes out of my programs and the App disappears when I press uninstall, but when I type in dropbox my folders and everything still comes up. I want it all to be gone so I can start a brand new one. I had some sharing problems with the old one. Please help, I am so…
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Sync copy of file to two folders (one shared, one not) within single Dropbox folder
Can I sync a file between two different subfolders in the same Dropbox folder on the same computer? (Want all files in my unshared folders but synced copies of some of the same files also in a shared folder that syncs whenever file saved.)
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How to permanently stop the auto-backup of USB connected temp drives (W7)
How can I permanently configure DropBox to NOT try and backup every single USB drive I connect to the computer and thus depositing its little .dropbox.device file into the root folder without permission? I've been right through all the settings of the desktray application and there appears to be no conventional way of…
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Unable to stop popup asking me to back up thumb drives
Whenever I plug in a USB thumb drive to my PC, Dropbox asks me if I want to back it up. I NEVER want to back it up. The instructions I found said to go to my settings and select the BACKUP tab, which I so far have been unable to find. The Settings tabs consist of General, Plan, Security, Notifications (which does not…
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Error when trying to open images on my new desktop
If I am on my laptop or my phone I can go to Dropbox and click on a picture and it opens just fine. If I try this on my newer Dell Desktop then I get an error message saying Photos can't open this file because the format is currently unsupported. If I click on a photo not in Dropbox on my desktop then it opens just fine. I…
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Selective sync, not working. Minus sign.
Hi I work on a shared project with multiple people, We are a video company. one editor usually gets the files from the camera folks and uploads the footage to the three other editors. he usually sends an upload link to whoever is editing. One editor gets segment A, the 2nd gets segment B etc. So not everyone needs every…
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Can I use special characters in a folder name?
Добрый день Возможно ли использование спецсимволов, чтобы на маке папка была видна, а на windows такая папка пропускалась при синхронизации?
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Stable Build 183.4.7058
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Introducing a new feature for efficient hard drive space management in Dropbox, allowing users to easily track storage usage and opt for online-only storage to conserve…
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Dropbox app menu is hidden
Hi all. Am new here. I have just installed Dropbox on my Windows 10. When the box opens part of the top section is hidden at the top of the page!! I cannot see the full box menu or move it. Please help. Thanks, This is the top of the screen.
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How To Remove The /DropBox from the path In C Drive
Whenver I navigate through my folder, and go to the main drive, the path makes no sense as it is /dropbox/my pc. I deleted dropbox and its still there pls help. How do i remove the dropbox folder and dropbox from the path. its driving me nuts! that is the /dropbox thing im talking about. i want it removed!!!
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Disable notification about specific folder or App
Hi, I am using Joplin for notes, and dropbox to save my notes. I get a notification on my Linux machine every time a temp file is added and removed. Which is a lot. I don't want to disable notification for all the activity in Dropbox, but want to disable it for one folder. Is that possible?
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Why do I have two Dropbox applications on my computer?
I'm really confused. I now have two Drop Box applications on my computer. Is there someone (a Drop Box Guru perhaps) who can share my screen and tell me how to merge or eliminate one of the DB applications without the possibility of losing any files?
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Windows explorer is crashing when we right click on any folder
We have a problem in our company on several comps. When we right click on any folder or file Windows-explorer.exe is crushing dawn and restart. Reinstall didn't help. Any idea?
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Can't sign in to W11 app (new computer).
Here's the msg I get. Tried uninstalling, restarting computer, etc. Works fine on my W11 laptop and my W10 computer. Never get a sign in screen, just flickers for a fraction of a second whether I use sign in or create a new account...
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Files aren't downloading as available offline
Hi, I have recently purchased a new PC, and on downloading the Dropbox installer and running it I no longer have the option that was there before of having everything offline. I un-installed and re-installed several times, but the option was just not there, so Dropbox synced everything as online only. I have since right…
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Block-level sync for VeraCrypt not working post 83.4.152 update
Greetings all, After DB auto-updated to 83.4.152, I noticed that the block-level syncing doesn't seem to be detecting changes anymore for my VeraCrypt container. Before the update, everytime I dismount my VC encrypted container, DB will index the file and compare the deltas at the block-level -- syncing the block-level…
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What’s new: Dropbox Shop, editing PDFs, and Dropbox Backup
This is a big month for product updates, so keep reading to get all the details about Dropbox Shop, Dropbox Backup and PDF editing. Trust us when we say there are some seriously useful updates here, whether it’s to do with day-to-day file management, security or an online shopfront - exciting times! Secure your digital…
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Dropbox Camera Uploads not syncing to new MacBook
I have a new MacBook Air. I use dropbox as my primary folder and access it both from my desktop mac and my Air. I realized that Camera uploads are not working on my MacBook Air, just on my desktop. I am so confused because I would think they were the same folder. How do I get it to sync? I'm about to be on the road a lot…
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Indexing stuck in the same number of files for days
I have tried everything in this list: https://help.dropbox.com/sync/files-not-syncing?utm_source=sup&utm_content=chatbot#check-sync and paused sync and resumed, restarted reinstalled - same number of files! what else shall I do??
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M1 Mac slow sync, weird sync!?
Hi, I use Dropbox on Android 13, Windows11 23H2 and MacOS Ventura 13.5.1 I edit some excel file on daily basis, it syncs flawlessly and instantly on Windows and Android(S23), however on Macbook M1 it gets weird, the file in App shows synced but when opened it shows an old copy..I tried editing a file on Mac itself and…
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VDI sync isses with Dropbox
We have recently implemented VDI in our organization and setup Dropbox on my instance for use. When I sync'd my files and folders the names of them sync'd over but the files themselves did not sync. The Dropbox sync notifications says there are no issues and that files are up to date. I see my folders/files in File…
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v172.4.7555 stuck syncing (MacOS)
Hi, Using the latest version of the app (v172.4.7555) on MacOS (Ventura), the icon is continually showing syncing when waking up from sleep. Stopping and restarting the App makes no difference to the behaviour, only a full restart. I know files have been added and they are on smart-sync because of the cloud icon, but…
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Edit Office files on dropbox inside Microsoft Teams app
I have had this working a week ago but now it won't work at all. I have tried PC, Mac, two different Dropbox Teams with same problem. All web browsers on the clients can edit excel and word files residing on Dropbox. Tried Teams native client, Teams inside Chrome and Edge, same problem.
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I can't sign in to Dropbox Windows 10 app
I downloaded the Desktop app, but it doesn't allow me to sign in. I click the Sign in button, but nothing happens. I can sign in to dropbox.com in a browser, however. I'd be glad of any advice.
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DROP BOX ICON DISAPPEARED
Hi Guys... Im running a MAC book on Ventura 13.2.1 since the update the Drop box icon has vanished from my laptop utilities window so saving any docs or excel sheets is a nightmare now. Can anyone help with advice how to get it back please ?? Thanks a lot
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What happens if I don't update to the new Dropbox for MacOS?
I have Dropbox on my M1 MacMini, M1 Macbook Air, old 2015 MacBook Air (all three on Monterey 12.6.3) as well as my iPad Pro and iPhone 13. On the computers, my DropBox folder is in users/{myname}/Dropbox. All files are on the two M1 devices are saved offline (one reason I went with Dropbox, access to my files when I have…