nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

"Couldn't start Dropbox" error after an update on the desktop app

Mary_D

I think there has been a software update. Now when I hibernate and restart I get the "Couldn't start Dropbox" message.

bn.BUILD_KEY Dropbox.txt

Find more posts tagged with

Setting Up the Apps

Desktop

Accepted answers

Hannah

Thanks for bringing this to our attention, @Mary_D.

I really appreciate the error log; can you let me know what your computer's OS version is?

And can you try reinstalling the Dropbox app from this link, without uninstalling it first, to see if it helps?

If not, please uninstall it, restart the computer and then reinstall it.

Let me know how it goes!

All comments

Hannah

Thanks for bringing this to our attention, @Mary_D.

I really appreciate the error log; can you let me know what your computer's OS version is?

And can you try reinstalling the Dropbox app from this link, without uninstalling it first, to see if it helps?

If not, please uninstall it, restart the computer and then reinstall it.

Let me know how it goes!

Mary_D

Windows 11 Pro 24H2

Re-install - no difference.

Uninstall / restart / reinstall / make coffee …

That appears to work. Thank you.

Hannah

That's awesome news, Mary, happy to hear it!

If you come across this issue again, let me know.

Have a great day! ☕️