I can't get the desktop app to open and connect to my account. I downloaded the app again and reinstalled, but it still won't open. Here is the error text:
bn.BUILD_KEY: Dropbox
bn.VERSION: 243.4.6956
bn.constants.WINDOWS_SHELL_EXT_VERSION: 90
bn.is_frozen: True
machine_id: 4daa95c8-e24b-5344-97c7-1a69e936c1ed
pid: 93326
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='amgleft', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Anthony Garcia', pw_dir='/Users/amgleft', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='amgleft', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Anthony Garcia', pw_dir='/Users/amgleft', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/amgleft'
appdata: '/Users/amgleft/.dropbox/instance5'
real_path='/Users/amgleft/.dropbox/instance5'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
dropbox_path: '/Users/amgleft/Library/CloudStorage/Dropbox'
real_path='/Users/amgleft/Library/CloudStorage/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/df/zvl54z795vjg4zyhbg0jtnwm0000gn/T'
real_path='/private/var/folders/df/zvl54z795vjg4zyhbg0jtnwm0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 7228, in _setup_root_for_account
File "desktop/dropbox/client/main.py", line 7573, in _get_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 594, in get_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 934, in result
File "../mac_arm64_dropbox_virtual_env/lib/python3.11/threading.py", line 1002, in _bootstrap
File "../mac_arm64_dropbox_virtual_env/lib/python3.11/threading.py", line 1045, in _bootstrap_inner
File "desktop/dropbox/db_thread.py", line 100, in run
File "<string>", line 1, in _x__db_thread__sleep_thread
File "desktop/dropbox/db_thread.py", line 39, in set_name_and_run
File "../mac_arm64_dropbox_virtual_env/lib/python3.11/threading.py", line 982, in run
File "desktop/dropbox/foundation/runtime/__init__.py", line 731, in decorated
File "desktop/dropbox/foundation/futures/sleep/__init__.py", line 169, in _run
File "desktop/dropbox/foundation/futures/basic.py", line 751, in set_result
File "desktop/dropbox/foundation/futures/basic.py", line 714, in _on_post
File "desktop/dropbox/foundation/futures/basic.py", line 1114, in _stage1
File "desktop/dropbox/foundation/futures/basic.py", line 451, in _then_callback
File "desktop/dropbox/foundation/futures/helpers.py", line 527, in <lambda>
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 607, in _get_mount_path
dropbox.mac.internal.MacError: [Errno 4097] Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.FileProvider" UserInfo={NSDebugDescription=connection to service named com.apple.FileProvider}
