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I've connected Dropbox with CSEntry, but my apps don't appear.

oscar01

Hello, dear community, I need help to finish something.

I try to connect CSEntry and Dropbox. First I succeed the deployement CSPro to Dropbox.

Now when I try to connect Centry and Dropbox, it works, but my apps don't appear. So I'd like some help to fix it.

Thanks in advance.

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Comments

Nancy

Hi @oscar01, and thanks for your post.

Do you mind sharing a few screenshots of what you see on your end? What steps are you following exactly to connect Dropbox with the third-party app and which Dropbox platform are you using?

I’d also like a visual of the location where you expect to see your apps.

Let me know, once you’re ready.

Mark

Is this a third-party connection or a connection?

If so it would almost certainly be them you need to contact

oscar01

Hear, I choose via Dropbox

Hear, I put my email and password

After, identification, I choose Allow here

After all, I have this interface. So nothing , zero application

@Nancy @Mark These pictures resume the steps that I follow. But in the end, Applications are not in CsEntry.

Megan

Hey @oscar01!

Does that only happen when you select "Dropbox"? Based on the info you've provided here, it sounds indeed like a CsEntry issue and not one related directly to us.

You might need to reach out to them, and ask for further support about this issue.

oscar01

Okay, I understand.

However, the connection was working, but now when I try again, it doesn't work. Is this a problem related to CsEntry, or could it be partly your fault?

Walter

We haven't had any similar reports lately @oscar01. Have you tried reaching out to CsEntry for further assistance?

Mark

oscar01 wrote:
Is this a problem related to CsEntry, or could it be partly your fault?

As its a third party app it would be them who need to resolve as I said yesterday as its them who have wrote the code to connect to Dropbox

Rich

oscar01 wrote:
However, the connection was working, but now when I try again, it doesn't work. Is this a problem related to CsEntry, or could it be partly your fault?

Has the app been updated lately? The root certificates that the API uses changed back in January (with 18 months notice). If an app is using an older SDK that doesn't have those new certificates, it wouldn't be able to connect to Dropbox anymore. If this is the case, the developer of that app needs to update it to use a newer SDK.

aminos1

Thankd for your answer, i've tried an older version, but i'm still getting the same error.

Walter

Did you contact the app's developers as Mark suggested @aminos1?

Mark

aminos1 wrote:
Thankd for your answer, i've tried an older version,

And older version wont work, it needs to be a newer one

aminos1

I have contacted the developer and will keep you informed once i receive a response.

Thank you for your cooperation.

aminos1

The developer's answer:

A recent security update to the Dropbox infrastructure (January 2026) has introduced new encryption certificates. Because Android 15 enforces the latest security protocols, the current version of this app is unable to verify the connection to Dropbox servers, resulting in the error.

Here is the latest apk with the fixe

Thanks

jlcc

Hi,

Having the same issue with Dropbox and CSEntry. Did you receive a new version of CSEntry from the developer? If yes, can you share it please?

Rich

jlcc wrote:
Did you receive a new version of CSEntry from the developer? If yes, can you share it please?

You should contact the developer of the app and request the update yourself. Don't use apps from random people online. You never know if the file has been altered or not.

jlcc

You are right, just wanted to see if others have already contacted them. Anyway, I contacted the developer and they sent me this website where they have all the CSEntry versions apk:

EDIT: It seems like it doesn't let me post external websites links here, but look for "CSPro users apk" in google and you will see their official website.

They advised me to install this version that already has the fix to connect to Dropbox:

csentry8.0.1-2026-01-29.apk