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The Dropbox desktop app version 194.4.6267 does not run anymore on Mac OS Mojave

I've been using Dropbox on different MacOS machine for many years (iMac and MacBook Air).

One iMac (Sequoia OS) and one MacBook Air(Mojave OS) both run fine with dropbox version 237.4.5655 perfectly (desktop application launch, syncing...).

Another iMac (Mojave OS) has also been running fine for years with dropbox version 194.4.6267 but suddenly will not launch the application since a few days now.

What can be done so version runs again ?

Thank you in advance for your time

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Jay

Hi @tantratron, thanks for messaging the Community!

If you're running Mac OS Mojave, which is Mac OS 10.14, you should be able to run the simplified version of the Dropbox desktop application, which you can find out more information on this page.

Could you try updating the Dropbox desktop application using this link?

Keep me updated with any progress!

All comments

Jay

Hi @tantratron, thanks for messaging the Community!

If you're running Mac OS Mojave, which is Mac OS 10.14, you should be able to run the simplified version of the Dropbox desktop application, which you can find out more information on this page.

Could you try updating the Dropbox desktop application using this link?

Keep me updated with any progress!

tantratron

Hello @Jay many thanks where I've successfully updated the link which you have mentioned. After the update and some security checks (my dropbox online account ID and password), now the desktop dropbox runs under version 237.4.5655, all is fined and syncing with my 3 Macs (iMac 27" late 2013 under Mojave OS, MacBook Air 13" 2017 under Mojave OS and iMac 27" inches 2020 under Sequoia).

Again many thanks and all the best from France

Jay

Glad to hear that it works for you now. Enjoy the rest of your week!

If there's anything else we can assist with, feel free to reply back here.