Child Item

My Mac desktop app is waiting to be linked to a Dropbox account upon startup.

Application Affected

Dropbox startup
Device

Mac
Operating System/Browser (if using the web)

macOS 26.1
Dropbox App Version (if using the app)

238.3.5885

Question or Issue

When I start my Mac Dropbox it needs 20 tries to connect to my account.

waiting to be link to a dropbox account...ERROR... waiting to be link to a dropbox account...etc.

So it does connect and works fine but take couple mins and 20 tries and errors to finally connect.

Find more posts tagged with

Desktop

Error Messages

Sync

Mac

Insightful

AcceptAnswer

Closed - Partially Delivered

Comments

Nancy

Thanks for posting this on our forum, @Rickw! Welcome aboard.

The desktop app version that you’re running (238.3.5885) is the beta one, which is experimental.

Can you please switch to the stable app version instead (237.4.5655) and let me know if it makes a difference? You’ll first need to switch off "Early access" from this page and you can then download the latest app version from this link.

Keep me in the loop.

Megan

Hey there, @Rickw!

Still stuck with this, or did you work some magic and fix it? Either way, we'd love to know what fixed it for you, or if you still need some help.