Child Item

Dropbox for Linux using up a lot of RAM

Application Affected
Dropbox
Device
Lenovo Xiaoxin Mini PC
Operating System/Browser (if using the web)
Debian13
Dropbox App Version (if using the app)

237.3.5516

Question or Issue
Within a few minutes of starting Dropbox, it consumes most of my machine's memory. My machine has a total of 32GB of RAM, and when it reaches about 25GB, the kernel's earlyoom is triggered, causing Dropbox to be killed. After I restart Dropbox, it is still killed within a few minutes, making it impossible for me to use it normally. I want to know if Dropbox has a feature to limit its own memory usage, or if there are any other solutions?

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Desktop

Linux

Insightful

Accepted answers

Megan

Hey @cyenx, let me jump in here!

If you could uninstall, and reinstall and then give us a heads up that'd be amazing. If you notice the same behavior let us know.

All comments

Jay

Hi @cyenx, thanks for bringing this to our attention.

Have you tried uninstalling the Dropbox CLI entirely, and then reinstalling it to see if this helps?

Do you have any GUI in order to attempt to load the full Dropbox desktop application itself?

Any other info or screenshots would be helpful!

cyenx

Haven't tried uninstalling and reinstalling, will try later
No GUI interface, I installed the pure daemon version

Megan

Hey @cyenx, let me jump in here!

If you could uninstall, and reinstall and then give us a heads up that'd be amazing. If you notice the same behavior let us know.

cyenx

Uninstalling and reinstalling fixed the issue, thanks for the reply

Theresa

Hi there @cyenx , and welcome back to the Dropbox Community 👋

Thanks so much for coming back to update us, your reply really helps show others that this kind of issue can be resolved. It’s always great when people take the time to share what worked.

By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. Since you’ve been using Dropbox on Linux, I’d love to know... what’s your favourite feature? Whether it’s something simple or more technical, I’m always curious what people find most useful.

Looking forward to hearing more,

T 😺 (Dropbox Community Manager)