Application affected: Dropbox 235.4.5905
Device: MacBook Air 12-inch M4 2025
OS: Sequoia 16.5
My Dropox can't finish syncing this one file, a Word .docx , 3.1 MB. It's been saying 'Syncing <file>' for 2 days straight...
This has stopped other files from syncing as well -- after this file got stuck, all other files I try to sync just add to the queue and never do sync up.
I chose to sync just a few folders, and those did sync well before this happened.
I don't have this problem with my other computers linked to this account -- this only happens with this new computer. Dropbox never worked well on it from the start. I've been in touch with the support chat a couple of times and they didn't solve the issue. Basically they told me to delete the installation, install again, unlink the account, link again,. This didn't do the trick.
I'm quite disappointed in Dropbox -- I've had it for many years and never had the same issue before.
If anyone has any suggestions, they will be much appreciated.
Tony