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When exactly is Dropbox Passwords getting discontinued?

All the literature in Dropbox indicates we have until October 25 (today) to save our passwords, but I was already shut out as of this morning. The language was vague, sometimes indicating "on" or "by" 10/25, but also this "After October 28, 2025, all Dropbox Passwords data will be permanently and securely deleted." Does anyone have any insight?

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Dell_Dropbox

Hey there @skiibum,

It pains me to be the bearer of bad news but it looks like you've missed the deadline, we're unable to retrieve any passwords that weren't retrieved prior to the shutoff.

Mark

skiibum wrote:
Does anyone have any insight?

It will shut down as of today as it states with passwords removed from the servers after that date to ensure they cannot be used or compromised by anybody else.

All of the help articles state that it will occur today and notifications have been going out for many, many months: https://help.dropbox.com/installs/dropbox-passwords-discontinuation and the main article here.

skiibum

All Dropbox communications made it sound as if we had until today. Why turn it off at the beginning of the day rather than at midnight?

Hannah

Thanks for taking the time to share your thoughts on this, @skiibum, I totally understand where you're coming from.

I'll make sure that the team knows how you feel as well.

Let us know if you need anything else.