Device
LG Gram
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
233.4.4938
Syncing Status
Indexing...
Question or Issue
I have 3 computers, two Windows 10 and one Windows 11. I have both a personal and corporate dropbox accounts. Both work and sync fine on Windows 10 machines. On my Windows 11 maching, the personal works, but the corporate one stopped syncing mid-September. Maybe around the 20th.
I followed the Dropbox online instructions (deleted the cache files, registry files, reinstalled Dropbox, etc.) Did this two times now. Each time, the personal dropbox is sync'ing fine. However, the corporate dropbox is stuck on "indexing...". It first indexes around 4M files and I can see the files count down over 36 hours. After that, however, it just shows "indexing..." and never stops. Been doing this for several days.
I realize that large file counts might be a problem, but I am selectively sync'ing. And, it's working find on my Windows 10 machines....leads me to think there is a conflict with the recent Sept 2025 Windows 11 update.
Suggestions how to fix this?