Boxifier doesn't recognize my lifetime license... it's happened before and support has always solved the problem remotely... but this time Boxifier support isn't responding to emails.
Hello there,
Yes, Boxifier is very much alive. We’ve been working on releasing a much needed compatibility update for the latest Dropbox which will be out soon.
Sorry about the two-day delay in responding to your license issue, we had an outage on the support channel, but fixed it yesterday and hopefully everything is back to normal. My colleague Christine reached out yesterday and helped with your lifetime license, so you should be good to go now. Feel free to reach out to me directly if you ever need help again and the support team is not responding for any reason.
Thanks,Razvan from Boxifier
Welcome to our forum, @Pm28.
I’m afraid there’s not much we can offer here, since this isn’t directly related to Dropbox, unfortunately.
Of course, if you need any kind of assistance with Dropbox instead, please let me know and I’ll be glad to have a look.
Thanks!
It could be worth posting on their forums over at https://forums.boxifier.com/
However, there have been no posts since June.
Hi Razvan, will the compatibility update address the issues that arose with the Dropbox move to the Windows cloud API? I'm experiencing a major and a minor issue:
And what's the ETA on the update?
florismk wrote: Hi Razvan, will the compatibility update address the issues that arose ... And what's the ETA on the update?
Hi Razvan, will the compatibility update address the issues that arose ... And what's the ETA on the update?
These are questions best asked on the Boxifier forum.
