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How can I bypass the mandatory folder naming for the Dropbox folder?

Previously, it was possible to save your Dropbox folder with any name and location you preferred on your computer. However, it now enforces a specific username for the folder, which complicates collaborative work when syncing with programs like Revit. This change has been causing issues for our workflows. Does anyone know how to remove or bypass this mandatory folder naming in Dropbox?

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Hannah

Hey @Efegar, thanks for reaching out to us.

Just to make sure I understand correctly, are you talking about the name of the Dropbox folder itself or something else?

Regarding the name of the Dropbox folder, it cannot be edited in a way that's supported by Dropbox and that would allow it to continue syncing.

Let me know if I misunderstood your query!

Efegar

I want to save it on my local C: drive and name it simply "Dropbox," but when I try to do it, it adds my username, for example, C:\Efegar Dropbox/..., and I want it to be named C:\Dropbox without that "Efegar" part before "Dropbox." I can't remove it, and this causes issues when syncing my Revit file with another person because the file path name is different from theirs, which in this case is C:\Dropbox.

Hannah

Thanks for clarifying, @Efegar.

I'm afraid there's no workaround that would help you rename your Dropbox folder in a way that would be supported.

I will, however, pass your feedback along to our team!

Efegar

This response helped me solve my problem:
I understand that you need the file path to be the same across multiple devices. Currently, your account has a free trial of a Business Plus team plan. In team plans, the Dropbox folder always includes the team name, for example, [team name] Dropbox. Additionally, the content you previously had in your individual account is now located within your personal folder inside the team folder. This personal folder will bear your account name.
To create a Dropbox folder named simply "Dropbox" and have your content directly in it without being inside another folder, you would need an individual plan like Basic, Plus, Professional, Essentials, or Family.
After reviewing what I mentioned, let me know what questions you have and what you want to do, and I will help you.

What I did was create a new account that is not Business Plus, just a Basic account, and that solved the problem. Now I’ll have to wait for the free Business Plus trial on the other account to expire to use it the way I want. That said, you should really have this option enabled, especially if someone is paying for a "better" service.