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After using the Apple Migration Assistant, I ended up with two Dropbox folders.

I have used Apple's Migration Assistant to move all my content from one Mac to a new Mac. I keep all of my Dropbox files on my computer, so all my Dropbox files are transferred to the new Mac. Now Dropbox is creating a new Dropbox folder and downloading all of my files.

How should I best handle this?

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fortinne

Thanks, but I checked that right away - no selective sync. I have now manually recreated my full Dropbox folder. For some reason, the "Dropbox (Old)" that Dropbox created contained more files than the new Dropbox folder Dropbox created and synced to my account on the web.

It was be nice if Dropbox would include instructions and advice on using Apple's Migration Assistant with Dropbox.

All comments

Mark

fortinne wrote:
Now Dropbox is creating a new Dropbox folder and downloading all of my files.

Did you tell Dropbox when setting up the install to use the already created directory? You usually need to do this via the Advanced Install menu options.

fortinne

Unfortunately, no. I didn't know advanced install was a option, and Dropbox automatically renamed my existing Dropbox folder and created a new folder. It took much of the night, but I have a second Dropbox folder now. Any suggestions on the best way to proceed now that I have two folders?

Nancy

Hey @fortinne. Is the Dropbox app currently up to date?

What you can do now is pause the Dropbox app’s syncing, consolidate everything into one Dropbox folder (the one that’s currently syncing to your online Dropbox account) and then, resume syncing again.

fortinne

Thank you.

fortinne

What has happened is after I resumed Dropbox is that I have two folders, "Dropbox" and "Dropbox (Old)." I cannot copy all the "Old" files to the new folder for some unknown reason (they had been all on my hard drive). However, the new Dropbox folder is not downloading everything from the Dropbox on the web either. Don’t know how to fix this mess without a painful, long copying one by one.

Any suggestions?

Megan

Hey @fortinne, when you say that the new Dropbox folder doesn't download your content from the web, would you mind clarifying the app's exact syncing status?

Is it updated, or still syncing content? Is it possible that you've applied your selective sync settings in such way to ignore some folders from syncing?

fortinne

It was be nice if Dropbox would include instructions and advice on using Apple's Migration Assistant with Dropbox.

Megan

Actually, we'll definitely keep this in mind @fortinne.

Is it safe to assume everything's on track now? 😀 Or do you still face some issues with the syncing of your content?

fortinne

Yes, everything is fine now. Thank you for asking.

mimetic

When will you fix this? I have now lost a morning of work trying to migrate my Dropbox with selective sync settings!

Walter

Hey @mimetic - I'm sorry to hear about this. Can you let us know more information about the issue you're facing so that we can assist further?