Child Item

I edit my Excel file, but others don't see my updates and a conflicted copy is generated instead.

Hi, my issue is. When iam in document, that is synced in desktop application. It will not make changes for other users and they cant see me in document, when we are in at the same time. And if i save the changes it will not change the document already present, but it creates duplicate with name 2024_01_OBĚDY_OBJEDNÁVKA_ZAPISUJTE SEM (Back Office - denní's conflicted copy 2024-11-21).xlsx

I already checked permissions. And tried unsynchronized and again synchronize data.

Find more posts tagged with

Desktop

Sync

Insightful

Closed - Partially Delivered

Comments

Nancy

Thanks for posting about this here, @CFGtech!

Do you happen to use Dropbox Badge, by any chance?

Other than that, can you let me know what’s the syncing status and app version of your Dropbox app at the moment?

Feel free to ping me, when you’ve got more info.

CFGtech

Thank you for quick response.

Yes we are using dropbox Badge.

Sync status displays: "Your files are up to date" and version is v212.4.5767.

DesktopPM

Hey @CFGtech , apologies for the delayed response here. We've identified an issue with the Dropbox Badge on Windows in the latest desktop client and are working on a fix.