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My Dropbox app won't open on Windows 11; the Dropbox icon no longer shows in the system tray.

Cassie2024

A few days ago, I logged out of Dropbox on my computer, and now I can't open the application anymore. There's no icon in the system tray, and clicking on the Dropbox application on my computer does nothing. I've tried uninstalling and reinstalling it, but it still doesn't work. My computer is running Windows 11.

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Nancy

Hi from me as well, @Cassie2024. Have you also tried an advanced reinstall of the Dropbox app?

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Mark

Does it give any messages or errors or anything @Cassie2024 ?

Cassie2024

no, the computer just showed its loading something then nothing happened. i have checked the task manager and the dropbox showed for very short time there then disappeared

Nancy

Hi from me as well, @Cassie2024. Have you also tried an advanced reinstall of the Dropbox app?

Cassie2024

i tried it just now and now the dropbox icon show up again. thank you