Child Item

Sending computer shows 165 GB of data but receiving computer shows 2.01 GB

Sending computer shows 165 GB of data but receiving computer shows 2.01 GB. How to get the receiving computer to get the complete file? I have changed to not show "read only" numerous times, but it keeps defaulting to "read only". Sending computer only has 256 RAM. Receiving computer has 1 T

Find more posts tagged with

Desktop

Sync

Insightful

Closed - Partially Delivered

Comments

Walter

Hi there @tardisbleu - sorry to hear you're having issues with this.

Can you please walk me through the exact steps you take to do this so that I can advise further?

Thanks so much!

tardisbleu

I have the files(music) on Computer 1 sitting in Drop box. Can access them.

On computer 2 can see the files, but the files are empty.

Hannah

Hey @tardisbleu, thanks for the update here.

Is the Dropbox application installed on computer 2? And what is the sync status and version of Dropbox on that computer?

You can hover over the Dropbox icon in your system tray/menu bar to see that info.

tardisbleu

What is sync status? I have transferred these file before with no problem. Don't know why they won't go back to the computer

Megan

Hey @tardisbleu!

You can see more about the app's syncing status and how to locate it here or by following Hannah's steps provided above.