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The syncing on my headless Linux setup is quite slow.

I am running Dropbox under Arch Linux on a Hetzner server in a datacenter in Finland. Ocasionally I do data processing on the server because it's a fast machine. Sometimes uploads of these changes to Dropbox get stuck. Three days ago, the upload of a single 3.5 MB file took more than half an hour. There was almost no load on the machine, and it has a 1 GBit/s connection. It was just sitting there, and this is not the first time:

Speedtest to a server in Germany:

What could be the reason? How do I find out more?

I contacted support, but that was not helpful. It seems that there is no proper support for headless Linux installations with only text terminal access.

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Comments

Nancy

Hi @feklee, and welcome back to our Community.

I did a bit of searching in our system and I could locate your current ticket.

Since your case is being handled by our advanced team, I’d still recommend continuing the support interaction with them directly.

I’ve also gone ahead and left an internal message for them to see and get back to you as soon as possible.

For anything else, I’ll be right here.

feklee

Thank you, Nancy! It's not super urgent, but I hope that there will be a solution eventually. It's a recurring issue.

feklee

I did get another response from support, but it's as before: no explanation, just the recommendation to reinstall Dropbox

This is completely intransparent. I'm not sure if I should trust my data to Dropbox any longer.

feklee

The issue was never resolved. So, after being a customer since 2008, I finally pulled the plug. There doesn't seem to be any development of the Dropbox core functionality anymore. (still no ARM support, despites people begging for it since years, and only support for Ext4)

I switched to syncing my data with Syncthing, which I have been testing thoroughly over the past ten months. This is not a cheaper solution, as I have to pay rent for my server, but it is more robust and transparent, and it is compatible with many more platforms than Dropbox.

I am doing some final cleanup steps using Dropbox's web interface, and there is an issue again. This just reaffirms my decision.