Hello, after a recent repair on my macbook pro - my Dropbox Desktop App was gone, so reinstalled it and when i click on it does nothing. Doesn't open, and the Sync option is gone and it disappeared from my side-bar. thanks for your assistance!
Thanks @Jay , i thought this was contacting dropbox directly. Can you please let me know how to do that? thanks - Joshua
Hey again, Joshua! You can see all support options, according to your plan, at this page.
So I started off with the case of the disappearing black Dropbox icon from my Sonoma 14.5 menu bar. Then I was told to do an advanced reinstall. That didn't work. Then I was told to create a new profile on my MacBook Pro (which I reluctantly did) and download Dropbox and transfer a few test files over to the new profile. If the black icon appeared, I was told it must be some sort of misconfiguration on the original profile and was beyond the scope of Dropbox support. Fine. So I was I told to just use the new profile from here on in. Guess what? The black icon has now disappeared from the new profile. This is not a Dropbox problem? Give me a break. Dropbox has a Sonoma 14.5 compatility problem.
