Child Item

Dropbox synced old files to my new computer

Aussie2024

Hi there all, first time poster here and not sure if this is even the right forum.

But I signed up for dropbox a few years ago now. I run a very small business so just took the basic product to be able store client files etc. Fastforward a few years and I have bought a new Surface laptop and wanted to duplicate what I had from my old one. So I downloaded the drop box app and was shocked to discover it only had files on it from a few years ago... Ive spent hours trying to get the updated files onto the new surface and have ended up having to transfer via a hard drive.

But now I am worried that because Ill be working from two different computers, one in an office and one from home that what ever I save on one wont save on the other because they dont appear to sync ? My very limited understanding over these past few years is that all data I have in my dropbox folders was saved and synced to the cloud. But this isnt the case.

Can someone please tell me there is a work around for this because otherwise Ill have to look for another provider.

Find more posts tagged with

Desktop

Sync

Windows

Insightful

Closed - Partially Delivered

Delivered

Comments

maher1982

Hi, are you sure that you are using the same Dropbox account on both devices?

If so, can you make sure Dropbox is running on both devices by looking at the Dropbox icon and ensuring all files are updated?

Also, make sure that your files are not too large ( less than 2 GB since you are using the basic plan ) or restricted by Dropbox's basic file size limitations.

Aussie2024

Thanks for your reply. But yeah I have since realised it was because of the 2GB limit that it wasnt syncing... So now in the process of changing from dropbox to One Drive as they have a more cost effective basic type option

maher1982

If you are looking for only a small amount of space, like 50 GB, Dropbox offers an upgrade to Dropbox Basic Extra for a small fee. You can check this link https://www.dropbox.com/buy/basic-extra .

However, keep in mind that at the moment, it's only available to a limited number of users, so there is a chance that attached link may not work with you.