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Taking a long time to open my Dropbox folders in File Explorer, after updating Win11

After a Win 11 update Dropbox access in File Explorer became very slow. If I click on a subfolder it takes a long time to open subfolder. But, If I click open in new tab or new window, that subfolder opens quickly. Then, if I click on file, pdf or anything else it takes long time to open. If I open Acrobat or an app and select a file from Dropbox folders, that file opens normally.

My Dropbox app does not run any more. I click on it, it seems it will open and then nothing. If I try to reinstall the app nothing happens. I can't uninstall the app using the instructions posted on the web site as I don't have the app on my taskbar. Can I just remove the app using Windows option to remove an app...or that is not recommended... ?

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repartist

Norton and Malwarebytes. I disabled Norton and Malwarebytes and still have the issue. I’ll uninstall Malwarebytes and try it again. Logmein also runs in the background. These have always been there and the problem only started recently.

Walter

If the issue persists afterwards, you can contact our support team directly for further assistance with account and device specific information @repartist

repartist

I already contacted them and they were no help at all

benreed

I am really frustrated with support here…

repartist

Problem solved. I uninstalled iCloud and it fixed the issue. No idea why it caused a problem.

benreed

I don;t have iCloud installed...

repartist

Do you have any other cloud storage other than Dropbox? I’ve been dealing with the problem for a,couple weeks and everything worked great as soon as I uninstalled iCloud