How to save PrtSc images to Dropbox, not C drive screenshot folder

Question

Dear Community, please help me with my difficulty as I'm not very good with IT matters.

Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) directly to Dropbox.

However, after upgrading the PC (currently Windows 10 Pro, 2007 edition of MS Office) I cannot direct screenshots to Dropbox anymore, even if changed the location address.

How can I save screenshots directly to Dropbox again? Would appreciate your advice. Thank you.

Megan · Answer

Hi @lcpang, would you mind clarifying the Dropbox version you're using on your device?

You can find this by hovering your mouse over the little Dropbox icon, on your task bar, next to your WiFi.

lcpang · Answer

Yes, I turned off and on and also restarted the PC. Unfortunately, it did not work.  😞

Megan · Answer

Hey @lcpang, have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all?

Also, it might sound trivial, but have you re-started your device at all?