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Cannot edit files in synced folders on my Windows machine

I cannot copy anything to the synced Dropbox folders on my PC because "it needs administrator rights".

I cannot add or delete anything directly in the PC folders.

I have to use the web interface to add, delete or change anything.

What the heck happened? I did not change anything on my PC regarding the access rights to the Dropbox folders. It used to work perfectly...

Any recommendations?

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jbaliko

Hi @Jay,

In the meantime I managed to find the solution.

My Dropbox folder was assigned a drive letter, and the share rights were not properly set. The problem emerged only when I used the substitute drive letter.

Thanks for the effort!

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Jay

Hi @jbaliko, thanks for bringing this to our attention.

Is your computer a company-managed device, or a personal machine?

Have you tried reinstalling the Dropbox desktop application with administrator rights using these steps?

Keep me posted!

jbaliko

Hi @Jay,

In the meantime I managed to find the solution.

My Dropbox folder was assigned a drive letter, and the share rights were not properly set. The problem emerged only when I used the substitute drive letter.

Thanks for the effort!

Jay

Thanks for the update, and I'm happy to hear you found a solution.

Just to check, do you have a custom setup which assigned a drive letter for the Dropbox folder, since this isn't part of the normal Dropbox app process?

jbaliko

Hi @Jay,

Yes, this is a custom solution, to make the folder access easier.

Let's say that after the installation the default Dropbox folder is something like "C:\users\username\dropbox", but after that I manually assign the drive letter D to this folder.

The Dropbox app does not even know that there is a drive D, it uses the original folder path, and that worked well.

So my original issue was not related to the Dropbox app.

Jay

Thanks for the clarification, this might help other users who have done something similar and experienced the same issue!