DB is consuming massive energy and making my MacBook Air super hot. Desktop app missing in action.

Question

Running Sonoma 14.4.1 on M2 Macbook Air.

Desktop app no longer showing up in menu bar (!!!!!), DB is taking up 97% of usage making my MacBook super hot. Tried reinstalling app twice, still no desktop app in menu bar. I mean how can I do ANYTHING without being able to use the desktop app!

I have used DB lightly for ten years. I am spending $15 a month for what exactly? Ready to dump this bloated, ridiculous app that use to be simple and is now simply ridiculous and taking over my computer. I can't even figure out how to dump the app without losing all my files. Held hostage by this silly bloatware.

Jay · Answer

If you don't wish to perform the advanced reinstall, feel free to contact the support team directly to see if they can provide any alternative troubleshooting for this behavior you're experiencing.

crabcakes · Answer

Jay I'm scared to do so as it might delete my Dropbox files, no?

Jay · Answer

Hi @crabcakes, when you reinstalled the app, did you perform an advanced reinstallation?