Lousy upload speed. VERY slow suddenly.

Question

I'm really getting pissed.  I've spoken to dropbox a couple times about the extremely slow upload speeds i'm getting... The problem is definitly on the DROPBOX side since I can upload to other services at normal speeds.    I'm getting upload speed tests all the time around 850 to 900 Mbps. I can upload a 2 gig file to the Amazon cloud in 20 seconds. I can upload the same 2 gig file to Icloud in 15 to 20 seconds. But it's taking 2 to 3 hours to up load the same file using DROPBOX on my browser or on the DROPBOX app on my desktop computer.

DROPBOX support ... find out why and fix it please before I lose clients or i give up and find another service.

running on a Mac.

Hannah · Answer

Hey @georgia100, can you check if the Dropbox bandwidth settings have any limits set?

georgia100 · Answer

I am only using one system. I can upload a 2 gig file to any other network service in under 30 seconds. But to dropbox it's literally taking hours... 2 to 3 sometimes 5 or 6 hours.

Jay · Answer

Hi @georgia100, thanks for bringing this to our attention.

Are you getting this behavior on any other devices on the same network?

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

This will help me to assist further!