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Dropbox closes unexpectedly after updating to macOS Monterey

Hello,

My Mac was updated to MacOS Monterey, and Dropbox does not open to synchronize my files. It starts, and after a few minutes, I get the message "Dropbox closed unexpectedly."

I uninstalled Dropbox and reinstalled it, but it did not solve the problem. I also tried restarting the computer, but it didn't work either.

I don't have the Firewall activated.

In Dropbox preferences, "Full Disk Access" and "Accessibility" are both checked.

Thank you for any assistance.

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Megan

Hi @Audax, awesome, thanks for clarifying!

Would you mind following these steps, in order to perform an advanced re-install, please?

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Nancy

Welcome aboard the Community, @Audax!

If you happen to see the Dropbox icon in your menu bar at the moment, can you let me know what’s the app version of your Dropbox app?

I’d also like a screenshot of the error message you mention, as well as the current location of your Dropbox folder. You can find the latter in your Dropbox app preferences > Sync tab (by clicking on the Dropbox icon, when it appears on your screen).

I'll be here for any new updates.

Audax

I updated Dropbox to the last version as far as I

IMG_5601 Chico.jpeg

IMG_5600 Chico.jpeg

know

Attached are the two pictures I took

Audax

I just checked, the version I have is 189.4.8395

Megan

Hi @Audax, awesome, thanks for clarifying!

Would you mind following these steps, in order to perform an advanced re-install, please?

Audax

The advanced re-install fixed the problema

Many many thanks Megan