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Dropbox stopped launching from Windows 11 start menu or taskbar

Stopped working today (possibly after windows update yesterday?). Will launch from notification area but not the others. Trien reinstalling - no effect.

Any ideas or anyone else seeing this behaviour?

Thanks

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Ian_A6

So Dropbox support sorted it out. It was a beta version that had installed (I don't think I ever asked for beta but it was turned on in preferences). reinstalled stable version and all working 😊

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Megan

Hey everyone!

Thanks for bringing this to our attention. Our engineers are aware, and actively working towards a fix.

We'll update you soon with further news!

amk2

Megan - Another bit of information: The Dropbox Icon in the Systray still works on Windows 10 (on a PC), and on Windows 11 Home (on a laptop). It does not work on Windows 11 PRO. Perhaps there is something different with Windows 11 Pro? Just a thought for your software engineers to consider. Thanks!

matt70

Hi.

Windows Icon/ Settings/ Personalization/ Other system tray icons/ (turn on Dropbox)

You'll see a new smaller Dropbox icon at the right part of the taskbar. This icon will work.

You can delete the original taskbar icon.

Matt

Ian_A6

Thanks for the reply but it’s always been able to launch from the system tray icons. What stopped working was launching it from the taskbar.

I know it sounds a little petty but launching from the system trade takes two clicks and launching from the taskbar only takes one click!