Unable to save files from my Mac to Dropbox

Question

Hello, I an unable to save files from my Mac to Dropbox which I have downloaded onto my computer. When I select a file or attempt to create a new one, it just greys out on me and I have to press escape to unfreeze the computer. Can someone please help?

Hannah · Answer

Hmm, if you just close the app completely, and try to create a folder in the Dropbox folder, do you still see the same thing?

Gually65 · Answer

Strange. A little. I can save the file into Dropbox, into an existing folder but it I attempt to create a new folder, it greys out and doesn't work.

Hannah · Answer

Thanks, @Gually65.

So, this happens basically when you open the Dropbox folder and try to drop a file in it?

Can you close the Dropbox app and then relaunch it from your applications folder, to see if that helps?