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I can't watermark my files

Hello all
I hope someone can help me! I have signed up to Dropbox professional so that I can watermark my photographs. Although I can see the ellipsis on the top right hand corner above my photographs, when I press it, the word watermark does not appear.

Please advise!

Carol

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CarolJulie

Does anyone have an email address for Dropbox please?

Many thanks Carol 🙂

Rich

@CarolJulie wrote:
Does anyone have an email address for Dropbox please?

There is no email address. You can find the support options available to you on the Support page. Basic (i.e. free) accounts are limited to self-help options like the Help Center or chat bot, or you can post your questions here.

Nancy

Welcome aboard the Community, @CarolJulie!

Can you send me a screenshot of what you see on this page, as a first step?

Give me a nudge when you’re ready.

CarolJulie

Hello Nancy
Thanks for replying ..
Screenshot won't work here, but when I press the ellipsis in Dropbox professional, on the top right hand corner of my photographs, the word watermark is not in the list.

Can you help please, very frustrated at the moment!🙂
Carol

Rich

@CarolJulie wrote:
... when I press the ellipsis in Dropbox professional, on the top right hand corner of my photographs, the word watermark is not in the list.

You're doing this while you're previewing the image?

CarolJulie

What did you press to get to that point please!

Nancy

Hi again, Carol!

In order to see this option, you’ll need to click on the name of the file on https://www.dropbox.com/home, and click on the button showing on @Rich's message.

If you still can’t see the option to watermark your files though, please send me a screenshot of your Plan tab.

You can attach a screenshot here by clicking on the small camera icon above your message box on the forum.

Lennonsworld

Hi!

I'm having the same issue that the watermark option is not appearing in the image preview "..." menu. I am on the Dropbox Plus plan. Here is a screenshot of an image showing what I mean... (please ignore the rubbish image - taken for demo purposes only!)

Were you able to find a solution to this issue when you had it? Thanks for your help!

Screenshot 2023-08-17 at 14.45.26.png

Lennonsworld

Hi!

I'm having an issue when trying to add a watermark to my images.

In image preview from eh Home Screen there is no 'watermark' option in the "..." dropdown menu (see screenshot below).

I am on the Dropbox Plus plan.

If someone could help me locate the Watermark option elsewhere I'd really appreciate it!

Thanks

Elaine

Screenshot 2023-08-17 at 14.45.26.jpg

(Screenshot edited by moderator per Dropbox Community Guidelines)

Calvin2DBX

Hi @Lennonsworld,

Thanks for getting in touch on this!

I double checked for you, and that's not actually a feature on Dropbox Plus, which is why you don't see the option.

Sorry for any confusion!

If you scroll down to the "Compare all features" section here, you can verify which plans have this option, and what other features are available: https://www.dropbox.com/plans

You can use a third-party app to add a watermark before you upload to your Dropbox Plus account, or upgrading to Professional would bring that in for you as a built in feature.

Hope that helps!