I have an M1 Mac running Ventura 13.3.1, Dropbox on computer is v173.4.6706. I have been having issues opening desktop files and in other folders (documents and downloads) that were using the "online only" file option. I turned off online only files and the Dropbox system extension. It has been over an hour and I still cannot access the files and when I right click on these files it says the location is Dropbox/My Mac. Bottom line I do not want to use online only files and I want the files back on my Mac. How do I do this? Another issue the Dropbox app is taking forever to launch if ever, and it has recently failed launching (error msg text below). Thanks in advance.
bn.BUILD_KEY: Dropbox
bn.VERSION: 173.4.6706
bn.constants.WINDOWS_SHELL_EXT_VERSION: 61
bn.is_frozen: True
machine_id: 77fcc341-6477-52a3-8003-983b161230d4
pid: 2759
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='***', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Bob Shasteen', pw_dir='/Users/***', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='***', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Bob Shasteen', pw_dir='/Users/***', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/akbob'
appdata: '/Users/***/.dropbox/instance1'
real_path='/Users/***/.dropbox/instance1'
mode=0o40700 uid=502 gid=20
parent mode=0o40700 uid=502 gid=20
dropbox_path: '/Users/***/Library/CloudStorage/Dropbox'
real_path='/Users/***/Library/CloudStorage/Dropbox'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/tb/t422gx652_q3g19q_vk8q40c0000gp/T'
real_path='/private/var/folders/tb/t422gx652_q3g19q_vk8q40c0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5253, in _setup_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 511, in get_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 857, in result
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 121, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "A provider with ID com.getdropbox.dropbox.fileprovider was found, but is in the process of being invalidated. Retry later." UserInfo={NSDebugDescription=A provider with ID com.getdropbox.dropbox.fileprovider was found, but is in the process of being invalidated. Retry later., NSLocalizedDescription=The application cannot be used right now.}
