I'm trying to stop Dropbox from syncing a ton of music. I've paused it indefinitely but I don't want all that music to be backed up on Dropbox. There doesn't seem to be a 'stop sync' option, unless I'm missing something? Help!
Thanks
Hey everyone, thanks so much for the suggestions. It appears the issue magically resolved itself! The syncing finally stopped. I checked and the music folder was still in backup. I deleted it, then Dropbox deleted all the music files and everything is back to normal. So yay!
You need to move the files/folders out of the Dropbox directory if you do not want them to sync 🙂
Hey @sloohand, thanks for posting your question here!
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Can you just clarify one thing for me? Did you manually add these files to your Dropbox folder?
How did they end up trying to sync in the first place?Â
Is it possible that they were saved to your Desktop/Documents/Downloads folders and you enabled our backup feature?
Hi Hannah,
I normally don't have music enabled, but I was trying to add one song to dropbox. I checked the music option for backup, thinking I could then add the one song, then realized all my music was snycing. I paused it, then tried to remedy the situation by rewinding back to an earlier time, which worked as far as losing the music files that had already synced, but the ones I paused are still there waiting to resume syncing. Hope that makes sense. Obviously, I'm not sure what I'm doing.
@sloohand wrote: I checked the music option for backup, thinking I could then add the one song, then realized all my music was snycing.
I checked the music option for backup, thinking I could then add the one song, then realized all my music was snycing.
You need to disable the computer backup feature that you enabled.
Hi Rich,
So I disabled the backup for my PC and it's still syncing.Â
Hi @sloohand, you'd ideally need to give it time to sync all the changes.Â
Once it's up to date, your Music shouldn't be backed up to Dropbox anymore, since you've disabled the feature.Â
Hi Megan,
Just to make sure I understand - go ahead and let it keep syncing even if it takes days (I have a lot of music) and at the end of that process, the music won't be there?
I think what Megan actually means, is that it would have been best if you allowed everything to sync first before disabling backup, which is true.
If you've already disabled it, can you check if the app is still trying to sync the files even now?
It says it's syncing 1200 files but it's been at that figure since I checked this morning and the progress bar isn't moving.
Hi @sloohand, if you're still experiencing this behavior, I'd recommend getting in contact with the support team directly for further assistance.
