How could I upgrade to Dropbox Paper 2020 from the older version?
Hello @neosmile.
Thank you for your interest in Paper 2020 .
Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new.
:books:
Here is a help center article with all the information you need.
Feel free to ask more questions.
Cheers!
As a long-time paying user of Dropbox, it's super frustrating that it's October 2021 and and we still don't have a 2020 update, while new users are getting these features.
My team has transitioned to Teams... I liked Paper much better, but it's impossible to work with.
Hi...any update on when legacy users get access to the new Paper experience?
Nudge. Again. 2022.
Now 2022, still no sight of Dropbox Paper 2020, and still getting the "the team is working hard to roll this out to all existing users" response from support. Looks like they have rescheduled the legacy API depreciation yet again, to Q2 2022. So, who knows at this point when us, long-time paying users, will see this new feature that new free accounts have had for 2 years... Almost as if they only care about new user growth over user retention -OR- they actually want all of us existing users to create new accounts to get a feature promised 2 years ago to artificially inflate their user account growth figures. I guess it's all about the stock price nowadays.
We don't use Dropbox paper because it is not properly connected to Dropbox. It's illogical that you cannot use Paper for ideas generation then not file it in the relevant folder in Dropbox itself (i.e. if you're working on a project, have brainstorm session). Major draw back for us.
What you've described is the promise.
I'd be happy to set up a new account so I can get the "new" version of Paper, but I don't want to lose the extra ~4GB of free storage that I've accumulated. Is there any way I can create a new account and transfer my extra storage? I'd have no problem moving the files/notes over myself.
@richratt sadly not 😞
And no, we know no more than you guys do I'm afraid
Having been an advocate of Dropbox since 2010 and persuaded many companies to migrate/start using Dropbox, it makes me sad to see such a seemingly trivial issue destroy the reputation.
To be clear: the issue is not being on an older version of Paper, the issue is the collaboration between users with different versions. This has led to a lot of frustration and even more time wasted.
Please at least communicate clearly on the progress. Thank you.
End of June 2022 and still nothing for Dropbox Paper legacy users.
Is there a management issue at Dropbox?
Quick update while I'm in the neighborhood, in case anyone at Dropbox ever sees this, I'm talking my company out of switching from Box to Dropbox because of the lack of long-term support for the product. Dropbox is by far the more user-friendly service for now, but if features as big as Paper get quietly orphaned like this, an Enterprise account seems like a real risk.
Best,
Elliott
When will 2020 Paper features be rolled out to long-time users?
Just trying to get a structured answer (again).
Thanks,
Guy
@YogY
Nobody has any clue I'm afraid - there is (as always) total radio silence from Dropbox on this
@YogY , Dropbox does not announce specific timelines for product improvements like this and previous communications indicate that they have no concrete plans to roll out the current version to legacy users.
@aggalix , They said they intended to, but they've since gone silent and updates don't contain timelines, meaning they haven't actually planned to do so.
They have provided timelines on this at least twice—an initial date in 2020, and then a date in early 2021. Either would have been acceptable. Now they are completely silent, refusing to give an update or anything. It's like they don't either don't know how to do it, or they don't know how to tell us they aren't doing it.
Sorry to bother, I know this was a long time ago, but how did you go about copying over your dropbox paper files to a new account?
Are you opening each shared paper document, and then copy-pasting into a new paper document that you created in the new account?
Or are you doing some sort of bulk operation that is faster?
This is much more than completely ridiculous.
It's way passed Q2 2022, and still no sign for the g** da** upgrade.
Is it even legal for Dropbox to sell an improved version for new customers for the same price as they sell it for old customers that have a worse version?
It's now september 2022, ans still no access to Dropbox 2020 for legacy users. It has been more than 2 years since it is impossible to work with Dropbox Paper alongside recent Dropbox users. Please please please Dropbox, do something about it!
I seem to be on the pre 2020 dropbox paper account where all my docs are arranged in paper.dropbox.com. i need to collaborate with another user who has migrated and all their .paper docs are in their dropbox folders. as a result we cant see each others stuff in shared folders.
how do i migrate my account to the new 2020 version?
@AntonioP wrote: how do i migrate my account to the new 2020 version?
You can't migrate to the newer version yet. New accounts get the new version. Dropbox hasn't started migrating existing accounts to the new version yet.
2022 and still waiting for dropbox paper 2020. At least change the name to paper 2029
This is the most stupid thing Dropbox could have done. I mean not upgrading everybody at the same time! Over 2 years of transition if absolutely unacceptable. Through all my frustration, I found a temporary workaround:
My partner is on the 2020 release and I'm not. First, my partner created a Paper document and put it into a project share folder. (No need to share it because it's already in a shared folder) Everybody can see the .paper document. (I couldn't create that file without the 2020 release) When I need a new document, I duplicate that file, move it to wherever I want, rename it and reformat it. That's how I can use Paper like a 2020 release without having it.
For the document that already exists, I had to copy-paste the content from the old to the new document.... for each one. I was lucky, I had just a few.
I hope this will help someone and calm some frustrations.
However, my deception toward Dropbox is unrepairable.
Given that Dropbox is not putting any heft behind the roll-out indicates that they are not serious about this product, which is a real pity. I use a lot of notes taking apps and this one is by far my favourite for collaborative editing. A key feature for me even considering it as a solution for our company was having a proper integration with the file system so that I have everything in one place as well as full control over the data by keeping a private copy on the user drive in an open format. Without this feature, I could as well use Apple Notes.
