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Dropbox Sync Issues with filenames not correct?

We are just syncing all our data to Dropbox and I noticed it is giving me a lot of Sync Issues with incompatible characters.

If I manually check all of the ones it tells me, most of them do not have any special characters in their filename or folders.

Take a look at just this one example:

Screenshot 2022-02-21 at 17.39.13.png

I cannot see anything wrong with this file path.

ps: also noticed that clicking on "Go to file" in the Dropbox Sync Issues window does nothing.

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Здравко

Hi @studio_jhh,

As in many other cases, Dropbox just puts some common message for wide space of possible issues. 🙂 In you particular case the issue isn't wrong symbol as such, but blank symbol at the end (the same would be if it was ta the beginning). Take a look on the folder name Swimming Pool. Is it "Swimming Pool" or "Swimming Pool "?! 😉

Hope this helps.

studio_jhh

Oh wow, well spotted!

Yeah, they could be a little more helpful in error messages. Especially since the bad file check website isn't working any longer.

Thanks!

Здравко

@studio_jhh wrote:
... Especially since the bad file check website isn't working any longer.
...

Take in mind when you check such thing online, only possible issues related to downloading files would be spotted on, not in opposite direction (upload, like in your case). In your case "bad file check website" wouldn't have access to the troublesome file/folder names, so wouldn't be able spot them, even working. The desktop application despite always able see such issues (and not only) Yes - very often emit confusing messages. 🤷 Unfortunately...

Another example is a situation when something does a panic in Dropbox application, in emitted message permissions are always on focus, despite of least half cases don't have anything permissions related (just bugs in the application itself). Anyway...

Good luck.

studio_jhh

Yeah, I dug a little deeper and basically most of the error messages are not correct. It shows all those folder URLs with a space before the closing ". But that is not in the actual URL, but a bug in the Dropbox Sync Issues window. I mean that window has seen no love anyways. Can't resize the window, weird clipping issues.

Take a look here, you can see the folder does NOT have a space in the end of the name. Also the folder actually synced just fine.

Screenshot 2022-02-23 at 09.48.45.png

So yeah, basically that whole window is totally pointless.. What the hell Dropbox, it's not that difficult to check a bunch of filenames with a regex. *facepalm*