Dropbox and FreePrints Photobooks

Question

I have no doubt this is something I've done wrong, or a setting I've clicked on, but whatever it is, I can't find the solution. I use the FreePrints Photobooks app each month to create books from our vacation memories. I store all my photos on Dropbox in named folders and I can access them all through the FreePrints app - except for the folder with all our holiday (vacation) photos. It appears to open but no content (sub folders) show up. It means I have to export the photos I want to my device before using the photobooks app, which is very inconvenient and time consuming.

Any suggestions please?

PeterCaulf · Answer

Thanks. The folder is just called, "Holidays." I haven't reached out to the app developers yet because the app can access all my Dropbox content, except for that particular folder. I'll try that option. Thanks for your advice.

Mark · Answer

That to me then sounds like a bug with the Photobook software - its them who write the integration to access Dropbox. Have you asked them for help?

The only thing I can think of which may be an issue is the name of the folder - make sure its 'simple' with no special characters etc.

PeterCaulf · Answer

Yep. I can access the folder/s via the Dropbox app on all my devices and on dropbox.com on desktop and my other devices.