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Fedora/Linux tray icon submenu

neuromante

Hi I clearly remember years ago that the tray icons had many options.

Now not anymore:

Schermata del 2020-11-06 18-32-00.png

Sorry, I know, it's Italian but I guess you can understand it as well..

For ex. it always says "connessione in corso" that stands for "connecting". What about the other sub menu options?

I'm running Fedora 33 with the latest beta (110.x.x.) dropbox client.

Thanks

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Daphne

Hey there @neuromante, I hope you're well today!

It looks like the app is having trouble connecting to the server, which is why there are no other sub menu options.

Can you let me know if you have any trouble accessing the Dropbox website at all, through your preferred web browser?

Are you using a proxy or have a firewall running on your device?

Looking forward to hearing back from you!

neuromante

Hi @Daphne and thanks for the reply

No, I don't have a firewall running neither a proxy (I double checked to be sure)

I can acces dropbox website easily, no problem.

Sync is working correctly.

Здравко

Hi @neuromante,

Is there some reason you are using beta/test application version? Did you try stable release? If not, go in general settings and make sure "Early release" there is turn off. Next, run following commands in terminal (line by line):

dropbox stop
rm -rf ~/.dropbox-dist
dropbox start -i

Hope this helps.

neuromante

Thanks for your hint but using stable won't help...already tried.

@Здравко @Daphne

Здравко

Ok, is there something strange on Dropbox startup? What is the result of:

dropbox stop; dropbox start

Some diagnostic messages appear there sometimes. Post the result. Let see it. 🤔

DimaR

I've been having the same problem for probably years now. I'm using Fedora 33 - but it's been the same in 32, 31, and maybe earlier, too.

I tried turning off "Early releases" and re-installing Dropbox; didn't make a difference.

Nothing interesting happens when Dropbox starts up:

dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-9lYtGl
dropbox: initializing
dropbox: initializing python 3.7.9
dropbox: setting program path '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/dropbox'
dropbox: setting python path '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517:/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/python-packages.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: enabling allocator metrics
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/apex._apex.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/wrapt._wrappers.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/dima/.dropbox-dist/dropbox-lnx.x86_64-109.4.517/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so'

(dropbox:76799): LIBDBUSMENU-GLIB-WARNING **: 12:13:57.658: About to Show called on an item wihtout submenus.  We're ignoring it.

neuromante

@Здравко @Daphne @Dima

[neuro@fedora-work ~]$ dropbox stop
Dropbox daemon stopped.
[neuro@fedora-work ~]$ dropbox start
Starting Dropbox...dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-kzjgee
dropbox: initializing
dropbox: initializing python 3.7.9
dropbox: setting program path '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/dropbox'
dropbox: setting python path '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413:/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/python-packages.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: enabling allocator metrics
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/apex._apex.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/wrapt._wrappers.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/neuro/.dropbox-dist/dropbox-lnx.x86_64-110.3.413/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so'
(dropbox:17497): LIBDBUSMENU-GLIB-WARNING **: 21:32:56.506: About to Show called on an item wihtout submenus.  We're ignoring it.

Nothing strange really...except for the libdbus stuff...

neuromante

@Dima

Really weird...it works on ubuntu and opensuse tumbleweed (under kde it's a graphical mess but I have all the submenu options)

neuromante

@Daphne

It seems this issue is not relative to my machine as @Dima explains

Woud you be so kind to excalate?

Здравко

Hello @Dima, @neuromante,

Yes, I agree, there isn't something suspicious. Seems like some strange behaviour 🤷; Not something new for Dropbox application for linux 😠, unfortunately. The last years, the only new "features" are bugs and restrictions! Communication to the system tray isn't a plus for Dropbox, generally. If I have to bet, the root bug for the issue discussed here and "under kde it's a graphical mess", as @neuromante said, is the same. Just bad implementation of communication protocol. Would be fine if the application' developers get on this at hands, but I'm skeptical rather. Linux support is a last priority. If somebody is patient enough and have some time to trace what's wrong with Dropbox application calls to the functions exported from libappindicator3.so.1, ok - @Dima like you did for FS related restrictions 😉🙂. I can't say anything more.

Let hope developers will change the priorities (little bit, at least).

neuromante

@Здравко

Thank You, much appreciated. There must be something about flags compilations used by fedora imho, but it's just my guess.

rkratky

I'm having the same problem. And it's not just about communication with the systray icon -- Dropbox is actually not synching, i.e. it really doesn't connect to the server. As such, it makes Dropbox useless on Fedora at this point.

Cris70

Hi @neuromante what do you mean by "graphical mess"? I am on openSuse Tumbleweed with KDE Plasma and I do not see a "graphical mess", I think.
However, I have non-functional submenus: both the "Recently Changed Files" and the "Snooze Notifications" submenus do not show anything when clicked. Do you see the same?
Thank you in advance

Cris

Здравко

@Cris70 wrote:
...
However, I have non-functional submenus: both the "Recently Changed Files" and the "Snooze Notifications" submenus do not show anything when clicked. Do you see the same?
...

Oooh... I have seen the same for long, very long, time! Unfortunately... 😥😧😦👎 Dropbox doesn't care.