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Syncing but not downloading on Fedora 32

AndreaP88

Hi All! Here is what happened, I use a bullet point list for clarity 🙂

-I did a fresh install of Fedora 32 on my system.

-Installed dropbox from rpm and sudo dnf install...

-Installed the daemon as requested

-Installed TopIcon Plus

-Some files were downloaded meanwhile

-I restarted my machine

-Dropbox autostarted and the icon says syncing

-Also "dropbox status" says syncing

However, the folder size and files are stuck and they don't go beyond 51.3MB.

I can't find a way to have Dropbox downloading again the files (I also tried reinstalling the daemon from the command line via "sudo dropbox start -i") Any idea how I can proceed from here? Thanks in advance!

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AndreaP88

Hi @Lusil ,

I played a bit with some instructions foudn online and I was able to solve the problem. I have written a small guide for RHEL 8.2 which can be found here. I believe that a similar approach could work also for Fedora 32 (one just need to make sure to be subscribed for the repositories containing nautilus-devel)

Have a great weekend!

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Lusil

Hey @AndreaP88, welcome to the Dropbox Community.

I'd be more than happy to help. Could you just let me know how far along the desktop app is in regards to syncing?

Keep me posted!

AndreaP88

Hi @Lusil Thank you for your support!
Well, I have left the app to run for more than 1hour and I'm at 50MB of 400GB

AndreaP88

Hi again @Lusil, apologies for writing again.
I just wanted to mention that I have installed dropbox again, this time compiling the code from the source on RHEL 8 and, although it is a slightly different distribution, I get exactly the same problem that is: syncing status with no downloading.

Since it seems to download the files only just after the installation, maybe a direction to solve this problem revolves around dropbox daemon not being active after a reboot? I'm not a huge linux expert...

Lusil

Thanks for getting back to me, @AndreaP88.

Since you've already attempted some troubleshooting on this - awesome work! - could you also have a look at our Support page to see your options to contacting our team?

Let me know how it goes, thanks again!

AndreaP88

Hi @Lusil ,

Have a great weekend!