Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
That would be just fine @Jane, thank you!
Many thanks for the speedy confirmation @mlawson1986; please check your inbox when you have a spare minute! 😊
I am seeing the same inability to drop files on Dropbix folder in the Sidebar on Catalina. It is a new macbook pro with Catalina. My system meets the access requirements identified several posts ago. All other methods to move a file to DropBox folders work fine - seems to be isolated to only DropBox folder in sidebar.
I thought I would share this - I have been waiting for the permanent fix from Dropbox, which will BE this fix - it has not come out yet, so I thought I would share the fix that worked for me. I think this is all they are going to add into an update but I am not sure about that. Can you see if this works for you? You may have to restart your computer if it doesn't work, but I didn't have to.
Open Terminal, and enter this command (all one line):
IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done
Then try the drag and drop again!
Worked for me, thanks! I CANNOT believe how long they are taking to get this fixed to be honest. It's clear that a lot of people are having this problem but they act like it's some sort of ad hoc occurrence.
I'll add my voice to the chorus of people with issues.
I just got my laptop back from Apple after a failed logic board, and was forced to upgrade to Catalina. (I had been holding off because of all the various app issues across many apps.)
Post-upgrade, I can't drag to or from the Dropbox hierarchy.
Seems like Apple & Dropbox aren't playing well with others at the moment.
Jane, can I get on your radar, too? I've got LOTS of stuff to move around as I re-establish a rational environment on a virtually-new machine.
I like the idea of a command-line fix. However, I'm reluctant to be one of the first users
I've seen one person like this. Anybody else? And has anybody else (that knows what they're doing) parse this command line awesomeness out & consider its safety?
Thank you all for your paticipation and posting details of your user cases.
We appreciate the solution posted @donawalt. Kudos for being helpful in our Community. I hope to see more users post that this worked for them.
@batsonjay you are on my radar now. Check the email address associated with your Community profile.
We will take it from there.
Thank you all for working on this with us!
Cool. Mail received, and replied-to. Thanks.
Hi @donawalt & everybody else,
Could be used simpler variant, covering more cases, without using python, but 'jq':
IFS=$'\n'; for i in `cat ~/.dropbox/info.json | jq -r '.[] | .root_path, .path'`; do if [ "$i" != "null" ]; then echo "$i"; xattr -d -r com.apple.quarantine "$i"; fi; done
Just another variant covering business subscription's "root_path", also.
donawalt Thanks, I did try your code and got this error message:
No such xattr: com.apple.quarantine
Any insights?
Hi @Phillip D.4,
That mean you have no problem with the quarantine on the directory. Set also "-r" attribute. i.e. byself this "error" mean "no problem"!
I've found an easy workaround for now. If you create a sub-folder in Dropbox (call it something like Extra or Stuff or whatever), you can drag that sub-folder to the sidebar and it will accept files. That sub-folder is now in your root Dropbox folder. At some point, you can go into your Dropbox folder and organize or clean out the sub-folder. It's not as elegant but it's much easier than C/V or other copy/paste solutions.
I've just discovered this problem on my own system, and just found this thread. I'm astonished this problem was reported so long ago and still hasn't been fixed! Can that be right? Since I pay for Dropbox, it seems to me that either this should be resolved promptly or else I should take my business elsewhere.
Two questions, then:
1) Has Dropbox said when this problem will be fixed?
2) Which competitor of Dropbox is the most intuitive for longtime Dropbox users?
Same problem here and similarly surprised to find out (now i know i'm not the only one) that it's still not been addressed. It's muscle memory to drag files to Dropbox this way, and it's frustrating every time it doesn't work as expected.
I suspect it's actually an Apple issue and not a Dropbox one. Although if you look at my reply above yours, you can see I found a workaround.
Yeah Joe M.6 - i went with that for now. Good suggestion.
I appreciate the workaround but I fear I'll lose track of where I've placed files. If it's "an Apple issue and not a Dropbox one," then Dropbox should say so. Have they offered any official explanation?
I am having this problem too. All apple sidebar dragging works, Only dropbox not working, What is the fix??????
Please do this for me too. It is a total buzz kill that this feature has stopped working for me. I use this feature constantly and it is definitely causing me a problem and creating a lot of extra work. This feature must be fixed ASAP!!!!!!
Don, Thanks for sharing, copied and pasted this into terminal, but I get an error message:
command not found: python
Any ideas for me? Jan
I am having the same issue, just started 1/6/2020.
Thank you for posting in this discussion @jeffbass.
I see you chatted with us today about this. Great that you reached out for help, just when the issue started. Please take the steps suggested by the agent assisting you and be in touch with us. I added notes to your case and raised the priority.
We would be happy to know the issue is resolved for you.
Thank you!
that worked for me, thanks. easy fix.
Hi Fiona, I am also having this problem. Is there a fix?
Hello @tailormadewords,
Please let me know if you have tried any of the offered steps in this discussion.
If you have I would like to know all you've tried, before I give you the next steps via email.
I already emailed you by the way. I used the address associated with your Community profile.
Thank you for the additional information and your patience.
This has been a frustrating issue for me as well. Apple was not able to provide any assistance; and I do realize this is a 3rd party app.
However, after searching for this issue and coming across this string, the solution provided by John48 works for me as well. Thank goodness.
And for those that may not have read through the entire string, what works for me is to click and drag the document and HOLD it over the dropbox icon for a second or so. The dropbox folders will appear and you can drag it to where you want.
