Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
Hi all...
I found this thread as I have the exact same drag/drop issue as described by everyone. I did notice one behavior that helps a little. If I drag and drop a file to Dropbox...but do not immediately drop it...instead hold it for a couple seconds hovering over the Dropbox icon until the Finder window changes to show your Dropbox folder. Then drop it into a Dropbox folder of yoiur choice and it works.
This isn't a perfect solution for a couple reasons - but seems to be a little better.
Just found this thread, same problem for me too.
Also having the same issue
Hi Jane,
Do you mean my email inbox for that address?
I see I received an email with an invite to Zendesk. Log in doesn't work. Do I need to create a new account?
@Sparrow1 wrote: Do you mean my email inbox for that address?
Ok. I just replied to your remail. Please advise if you've received.
The last I saw was a reply from Jane this morning, I got it about 11 hours ago and replied. Nothing since.
I get the same issue. Catalina 10.15.1. I set up a shortcut on the finder Sidebar. I drag a file into a dropbox folder and release it and it bounces back.
I checked all of the finder extensions etc and all checks out, and otherwise DB is working fine.
This bug definitely puts a crimp in my workflow, so looking forward to seeing if there is a fix.
Hi everyone,
At this thread beginning was noted a possible permission problem as a reason. I read everything up to here, but haven't seen any try, somebody to check for (or fix) eventual "pain source". Just some statements, that not a permission problem but nothing more. How is this confirmed? :thinking:
Did you have try fix possible permissions issue in Dropbox folder, like below? If somebody didn't yet, try following:
sudo chflags -R noschg "/Users/$USER/Dropbox"sudo chown -R "$USER" "/Users/$USER/Dropbox"chflags -R nouchg ~/Dropboxchmod -R u+rw ~/Dropbox
Will be ask for your password (sudo). Note: where Dropbox directory is used as a command's argument (either "/Users/$USER/Dropbox" or "~/Dropbox") replace it with actual path on your machine, if need (I have used the default path & name for personal account). If you moved and aren't sure about exact Dropbox directory place(s), take a look on the following command result:
cat ~/.dropbox/info.json; echo
Take a look on field "personal.path" and if it's a business subscription also on field "business.root_path".
Execute all commands in sequence (line by line) in terminal. If some error brings up, stop there and post the terminal content in a code block (</>), together commands & results (including error messages), exactly as appears, so "the picture" could be figured more accurate.
Hope this gives right direction.
Yes pls thank you.
Hi exact same issue here.
for me, the following solved the issue:
- open mac system preferences > users > login items > uncheck "Dropbox" to not load it on startup
- logout from your mac
- login again to your mac
- open activity monitor on your mac > end the Dropbox process
- uninstall Dropbox App using eg AppCleaner
- open the Terminal
- navigate to the folder that contains the Dropbox folder
- delete the Dropbox folder with "rm -rf Dropbox"
- Download the Dropbox offline installer
- install Dropbox (you'll be asked to re-connect your Dropbox)
- open mac system preferences > users > login items > check "Dropbox" to load it on startup
Kind regards
I am having the same problem cant drag Dropbox folders into Mac Catalina sidebar. Is there a fix , if not when? this has been going on as per other's comments , a very long time. please help thx
I have the same issue, unfortunately. I have to launch a new finder window, then drag files to that. This problem began with Catalina. I'm not tech-savvy enough to go through all of the fiery hoops to just drag a simple file over to the favorites sidebar. Please fix!
I am facing the same issue! I can't drag any files from my desktop into dropbox nor can I attach any files from my desktop into my Mac Mail?? But I can still attach files from dropbox into my emails. No idea what is going on but it's very frustrating. Please help!
Hi Jane. It looks like you are engaging with people posting here one on one. I think what everyone posting here is probably looking for though is for Dropbox to just fix the problem and announce that here. Or give us instructions on how to fix it if there's something we have to do on our end. That's what I'm waiting for at least! However, if the instructions are to full reinstall as one person suggested, okay but for me that's not really a great answer. I'd just continue to use Google Drive instead of Dropbox if that's what it's going to take to get Dropbox drag and drop to the favorites list working.
Agreed. I'm seeing nine pages of reports here after the Catalina upgrade, so I certainly hope at some point there will be a fix everyone here can apply.
To add to the pile, yes I have the same problem. Dropbox is pinned to my Finder sidebar. I used to be able to drag files onto it and they would move to my Dropbox folder. After the Catalina upgrade they just slide back to where I picked them up. I can however hold the files over the Dropbox sidebar item, wait for the folder to open, then drop them in there directly. Or if I open two Finder windows, I can drag between them. I can also pin and unpin the Dropbox folder to the sidebar, and it has full disk permissions in the MacOS settings. FileVault is enabled. I can use the drag-to-sidebar method for any other folder on my harddisk just fine. What is up?
I'd also like to throw in that I'm facing this issue and have been since upgrading. I've had no issues with anything else, only this dropbox issue. It's not the end of the world, just somewhat of an inconvenience as it deviates from my previous workflow. It would be great to know if this was a Dropbox problem or a macOS problem. My permissions using the new system are set to allow Dropbox full access to what it needs.
