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dropbox install problems centos 7.6

Trying to install on a new centos build. Tried using the .rpm files but kept getting this:

python3 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64
python3-gobject >= 3.14.0 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64

Installed python3.6, still the same issue.

Tried uploading via the headless method. Got this error (amongst a bunch of text):

ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found

I'm not a super pro at linux, but I am competent. What is going on?

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MathUHenry

To summarize:

1) Format home directory as ext4 at CentOS 7 installation (to be compatible with DropBox)

2) Enable FlatHub: https://flatpak.org/setup/CentOS/

3) Download the FlatPak DropBox: https://flathub.org/apps/details/com.dropbox.Client

All comments

alexxx007

i have the same problem, i'm installed from source and the same problem

Lusil

Sorry to hear that, @just4bs and @alexxx007 .

If you’re computer is running a Linux OS, part of what’sessential to run the desktop app is Glibc 2.19 or higher. You can find this and more relevant info in this article.

As such, due to this being this is OS-specific, I’d recommend either contacting them directly or looking around the web for some additional suggestions.

I know that this isn’t the ideal response you were looking for, but I do hope it helped to some extent.

just4bs

Here is my two cents...

I uploaded and installed the latest centos 7 packages from scratch and it is running glibc 2.17xxxx. I am also finding in many places that glibc is very dangerous to upgrade since the kernel relies on it so heavily. Personally, that was disappointing to me because I had been using dropbox for years. I decided that I wasn't going to fool with it and moved over to google drive. Their app worked right away and provides the same services. Sorry dropbox, you lost a customer and I think you may lose a few more because of this.

SyfiMalik

They are gonna lose another one.

csts_peter

@Lusil

I have the correct Glibc version as seen here:

`ldd --version`
`ldd (GNU libc) 2.19`

However, I also get the `ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found` when running the dropbox headless version. (dropbox-lnx.x86_64-70.4.93)

From the errors I encountered, I have a strong suspicion that the compiled headless version provided by Dropbox, is still trying to use the 2.18 version of GLIBC.

Note that I had a previous version of dropbox working on the same machine, dropbox-lnx.x86_64-59.4.93,

Lusil

Thanks for raising this, @csts_peter.

Hmm. :thinking: We could have a look at this in a bit more in-depth. As such, I’ve located your open communication and can see that it’s under review by a specialized member of the team.

I’ve passed your comments along so they’ll get back to you via email as soon as they have more info on the matter.

Let me know of any updates!

juanreimon

I have the same issue, and have been lost hours trying to resolve.

Lusil

Hey there @juanreimon,

I’ve sent you a ticket to the email address associated with your Community profile so as to further investigate this. Please check your inbox for my latest message and we’ll take it from there.

Thanks in advance!

ats81

I have the same issue and would like to follow the latest progress through the ticketing system.

csts_peter

Update for those affected.

The headless version from https://www.dropbox.com/install-linux does work if you have a GDE. I managed to successfully install it to my local linux box.

However, installing to my remote AWS instances fails with the above errors. I believe the problem is caused by the app trying to launch a browser because it wants us to validate a new dropbox installation on the machine. (Which doesn't make too much sense when running headless).

Regardless, I'll debug this issue some more when I get the chance (as I am away on vacation currently).

MathUHenry

This may be common knowledge now, but for any other newbies searching the forums, you can now use DropBox through FlatPak.

Go here to enable FlatHub: https://flatpak.org/setup/CentOS/

Then here to download the FlatPak DropBox: https://flathub.org/apps/details/com.dropbox.Client

juanreimon

I removed Centos and then I installed Fedora 29, when installing dropbox there were also dependency problems, later I followed the indications of the requirements to use dropbox (Reinstall Fedora but Xfce, and I installed the GTK, Glib and Nautilus add-ons) but the problems with dependencies to moment of installation continued.

Finally with all the requirements met I was able to install Dropbox with the following command:

$ dnf -y install nautilus-dropbox

The problems as I understand were:
-KDE Plasma Desktop. Both CentOS and Fedora.
-The installation from a rpm package.

MathUHenry

My initial post was incomplete. The FlatPak version requires an ext4 partition. To set this up:

1) partition a drive to ext4 (I had to do this at install)
2) make drive mount with each session:
i) create reference folder: mkdir /home/user_name/dropbox_drive
ii) identify name of drive (sda3): ls /dev/hd*
iii) edit hard-drive list: sudo gedit /etc/fstab
iv) add line: /dev/sda3 /home/user_name/dropbox_drive ext4 defaults 1 2

MathUHenry

Further update: CentOS offers ext4 as a partition format option for the home directory, so there is no need to create and mount a separate partition.

MathUHenry

To summarize:

1) Format home directory as ext4 at CentOS 7 installation (to be compatible with DropBox)

2) Enable FlatHub: https://flatpak.org/setup/CentOS/

3) Download the FlatPak DropBox: https://flathub.org/apps/details/com.dropbox.Client

ats81

Thank you very much.
This works on my CentOS7 with an external ext4 drive!

MathUHenry

To launch at startup:
/usr/bin/flatpak run --branch=stable --arch=x86_64 --command=/app/bin/dropbox-app com.dropbox.Client
(I just searched for DropBox in the root directory to find this)
To access Startup Applications in CentOS:
sudo gedit /usr/share/applications/session-properties.desktop
Change the NoDisplay parameter from true to false
'gnome-session-properties' is 'Startup Applications', you can search for them in the launcher

wcardoso

@MathUHenry escreveu:
To summarize:
1) Format home directory as ext4 at CentOS 7 installation (to be compatible with DropBox)
2) Enable FlatHub: https://flatpak.org/setup/CentOS/
3) Download the FlatPak DropBox: https://flathub.org/apps/details/com.dropbox.Client

Funcionou Perfeitamente!! Obrigado!

BrettW

I don't think DropBox have ever answered the question "Why does it have to be ext4?"

This requirement is basically ridiculous. POSIX is POSIX. An application should not care.

inimist

Going to lose another soon

nasdrop

I installed the app from flatpak. It seems to being working fine. But is there a way I can specify which directories I want to sync?

I don't want to sync all my dropbox direcotries, only the ones I need on the linux side.

Daphne

Hey @nasdrop!

If you only want to sync specific folders from your Dropbox account to a device, you can use selective sync to determine which folders you don't want to sync.

You can check out more about selective sync from here.

If you happen to be running a headless installation then you can check out the command for this feature here under "exclude".

Let me know if this helps!

nasdrop

Im running from flatpak:

flatpak run com.dropbox.Client

Only optios are help and debug:

$ flatpak run com.dropbox.Client --help
usage: dropbox-app [-h] [--debug]

optional arguments:
-h, --help show this help message and exit
--debug

Walter

Hey @nasdrop; thanks for the additional details there.

I'm afraid we can't help much here since this is not our official desktop application.

As this page outlines, this wrapper is not verified by, affiliated with, or supported by Dropbox.

You can see a list of our official system requirements here:

https://help.dropbox.com/installs-integrations/desktop/system-requirements

I hope this helps to some extent.

powerhouse

I tried to install via flathub.

[orca@orcacomputers www]$ cat /etc/redhat-release
CentOS Linux release 7.8.2003 (Core)
[orca@orcacomputers www]$ ldd --version
ldd (GNU libc) 2.17
Copyright (C) 2012 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

My error:

[orca@orcacomputers www]$ /opt/dropbox/dropboxd
dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-OrxTZp
dropbox: initializing
dropbox: initializing python 3.7.5
dropbox: setting program path '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/dropbox'
dropbox: setting python path '/opt/dropbox/dropbox-lnx.x86_64-105.4.649:/opt/dropbox/dropbox-lnx.x86_64-105.4.649/python-packages.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/apex._apex.cpython-37m-x86_64-linux-gnu.so'
Traceback (most recent call last):
File "dropbox/__init__.pyc", line 8, in <module>
File "dropbox/overrides.pyc", line 475, in <module>
File "dropbox/overrides.pyc", line 363, in __ssl_wrap_socket_internal_ca_certs
File "dropbox/ssl/context.pyc", line 16, in <module>
File "dropbox/nts/__init__.pyc", line 30, in <module>
File "dropbox/client/authentication/interface.pyc", line 29, in <module>
File "dropbox/assertions.pyc", line 13, in <module>
File "dropbox/exception/reporting.pyc", line 40, in <module>
File "dropbox/client_api/exceptions.pyc", line 21, in <module>
File "apex/__init__.pyc", line 8, in <module>
File "<_bootstrap_overrides>", line 153, in load_module
ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found (required by /opt/dropbox/dropbox-lnx.x86_64-105.4.649/libdropbox_apex.so)
!! dropbox: fatal python exception:
['Traceback (most recent call last):\n', ' File "dropbox/__init__.pyc", line 8, in <module>\n', ' File "dropbox/overrides.pyc", line 475, in <module>\n', ' File "dropbox/overrides.pyc", line 363, in __ssl_wrap_socket_internal_ca_certs\n', ' File "dropbox/ssl/context.pyc", line 16, in <module>\n', ' File "dropbox/nts/__init__.pyc", line 30, in <module>\n', ' File "dropbox/client/authentication/interface.pyc", line 29, in <module>\n', ' File "dropbox/assertions.pyc", line 13, in <module>\n', ' File "dropbox/exception/reporting.pyc", line 40, in <module>\n', ' File "dropbox/client_api/exceptions.pyc", line 21, in <module>\n', ' File "apex/__init__.pyc", line 8, in <module>\n', ' File "<_bootstrap_overrides>", line 153, in load_module\n', "ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found (required by /opt/dropbox/dropbox-lnx.x86_64-105.4.649/libdropbox_apex.so)\n"] (error 3)
Aborted (core dumped)
Sure wish I could use this program on my machine.

nasdrop

Can Dropbox or anyone else tell us which versions of Linux does this App work on?

powerhouse

So looks like installing dropbox on sda1 wont work because its vfat.
Good thing I partitioned the raid5 as ext4. So now is there anyway I can tell Dropbox installation to install to sdc? That would be a glorious accomplishment.

Jay

Hi @powerhouse, the Dropbox desktop application on Linux requires the installation of Glibc 2.19 or higher according to the requirements. The app itself needs to be installed on one of the supported file systems according to this article.

@nasdrop, you can see the supported Linux OSes in the above article as well.

Hope this helps!

powerhouse

I have got Dropbox installed on CentOS7 now I just need to make Dropbox sync to /mnt/raid5 but I don't see how. Please see this post

powerhouse

The solution was quite simple actually. I removed the original Dropbox location with rm -rf /home/orca/Dropbox then made a sysmlink to the raid5 ln -s /home/orca/Dropbox/mnt/raid5/Dropbox and now 1TB of data is storing to where I want it too