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I'm having a hard time finding files that are shared with me

remDUCKS

I login but files that are shared with me are not there. I have to somehow go find it by chance. Sometimes I have an open browser window with it or from the original link sharing email. Why can't I just login and there it is in the folders or whatever you would call Dropbox main page.

And I take it asking support is just a dead end because twice now I get the same replay just the senders name changes.

thanks

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remDUCKS

Walter, I think I may have stumbled onto "saving" the shared link that was sent to me by email by others. I will probably be back. There are more things about this platform that make it my least favorite thing to do on a computer. Thank you for the help!

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Walter

Hey @remDUCKS - sorry to hear you're having issues with this.

Just to make sure we're on the same page, can you clarify how those files are shared with you and let me know if you're able to find them on your homepage by searching?

Otherwise, you can also check your sharing page and the events page as well.

Keep me posted!

remDUCKS

Megan

Hey @remDUCKS!

If you need anything else don't hesitate to reach out to us.

Your feedback is always welcome here, and we'll make sure to forward it to the appropriate areas so we can continue to improve.

We'll be one post away!