Can't see the updates on the files from my computer on my mobile

Question

I am having a problem linking my dropbox files on my PC to my iphone.  When I update the files on my PC there's no change to them on my phone.

Any help would be appreciated but please use simple actions as I am technologically challenged.

Thank you

Nancy · Answer

Hey @keithjb, did you get the chance to go through Walter’s reply?

If you’re still encountering the same issue, can you send us the info he asked for?

Thanks!

Walter · Answer

Hey @keithjb - sorry to hear about your syncing issue.

As a first step, have you ensured that you're logged into the same Dropbox account on both of your devices?

Also, are you able to see your updates if you navigate your account through a web browser directly?

On your computer, what is the Dropbox desktop app's exact status and version as shown in your system tray?

Let me know more and we'll take it from there Keith.