Why can't I save a new file while syncing?

Question

Longtime user, first time caller.

I got a new computer a couple of weeks ago and I've noticed when I try to save audio files (I'm a radio producer) it gives me error messages if Dropbox is syncing the previous file I saved.

This was never an issue before (and still isn't) on my old computer.  I'm used to rapidly cutting and saving files.  I'm thinking there's a setting or preference that is different on my new computer but I can't figure it out.

Help!  This is really slowing down my productivity!

Thanks friends!

joyce

Nancy · Answer

So, to clarify, syncing fails the first time, but it works the next time Dropbox attempts to sync the file. Does this sound correct?

Also, does this only happen with audio files on your Dropbox app, or with all files in general?

As for syncing files from another device, can you see those files on your Dropbox account online, but not the desktop app on the new computer?

JMRizer · Answer

Also discovered if something is syncing from another device (like i uploaded a file from my phone) it does the same thing.  So it's definitely a Dropbox setting not something with this specific program or device.

JMRizer · Answer

"An error occurred when saving the file to disk.  The destination may be full or no longer available."

And so it cancels out of the save and then I try again when it's done syncing and saves fine.  And there's PLENTY of room on my dropbox.  It's like it doesn't know how to do two things at once.