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How to reset my camera uploads on iOS? Dropbox will only re-add newer photos.

Hi! I need to force the iOS app to re-upload all the photos in my Camera Roll/iCloud Photos.

I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this.

I have already re-installed the app, deleted all files in the Dropbox's Camera upload folder, restarted the device. Still, Dropbox will only upload new files.

Thanks in advance!

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Comments

Mark

If they arent uploading it means they've previously been uploaded.

If you try going in to the Personal menu on the iPhone then Camera Uploads you can change when uploading starts from, that may work.

Rich

carmine8086 wrote:
I need to force the iOS app to re-upload all the photos in my Camera Roll/iCloud Photos.

If Mark's suggestion doesn't work, you can reach out to Support and ask them to reset the feature for you. That's how it used to be done.

carmine8086

Doesn't work. 😢

carmine8086

Still having this problem; there's no option to force a fresh sync of all my photos from scratch.

Nancy

Hey @carmine8086, I’ve gone ahead and logged a ticket for you.

Please go through my message and reply back to my email.

Talk soon!

carmine8086

Answered, thanks @Nancy!