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Problems uploading many files at once when using an Android.

Device
Pixel 9a
Operating System/Browser (if using the web)
Android 16
Dropbox App Version (if using the app)
Latest on play
Syncing Status
NA

What I am trying to do: I make a new folder on my dropbox. Then I select "upload", "files". I navigate to my local folder on android which contains 3000 pictures. I press "select all", and "select". I now expect all files to be uploaded to my Dropbox folder.

what happens: dropbox shows a popup with "preparing to upload". This dialog will animate for a minute or so. Then the app reloads and shows my root Dropbox folder.

expected behaviour: files uploading to my Dropbox folder

more stats: over 1 terabyte free space. Total upload size is less than 30 GB.

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Comments

Rich

hesten wrote:
Then I select "upload", "files". I navigate to my local folder on android which contains 3000 pictures. I press "select all" ...

Unless it has changed since I last read about it, the mobile apps are limited to uploading 400 files at a time. Try selecting a smaller amount of files and see if the upload proceeds.

Since you're uploading pictures, have you considered using the Camera Uploads feature to upload them all automatically?

Megan

Hey @hesten, I hope you're doing well!

To confirm what @Rich mentioned, 400 is indeed the manual upload limit that you can use unless you're using our mobile app. You can read more about that here.

I also suggest that you try smaller batches, to check if the behavior remains the same.

If you need something else, please let me know and I will be more than happy to help every step of the way.

hesten

It seems less than 2000 files selected as images works.

I am backing up pictures from an sd card. The camera upload feature does not seem to work for this.