Unable to export a Paper document. Stuck at "Waiting to start".

ZhengTzerDev

Device
(Laptop)
Operating System/Browser (if using the web)
(Windows 11)
Dropbox App Version/Browser Version
(244.3.6552)/(chrome, edge, normal browser/incognito browser)

Question or Issue

I am in a hurry, need a dropbox paper format document export, and this happen Zzz

never happen before, first time saw this message, retry export pdf/docx, same thing

had referred to (Export screen keeps getting stuck | The Dropbox Community), same with his situation

 

 

i think i just wait, nothing else i can do, closed the ticket.

thanks, just to informed developer team this incident happens

Megan

Hi there, @ZhengTzerDev​, let's jump right into this! 

Can you please let me know how long this has been happening for? Also, just to clarify, is this affecting all of your Dropbox Paper docs, some or just one?

Keep me posted!