Child Item

The Dropbox ignore feature isn't working

Operating System

Windows 11
Dropbox App Version (if using the app)

244.3.6525

Issue

I am a developer and created a rules.dropboxignore file configured to ignore the **/build folder. When the folder is created, it does not sync. However, sometimes when I start the Dropbox app (or VSCode, I cannot identify what triggers it), Dropbox syncs my build folder along with all project files inside it. To fix this, I have to delete the build folder and rebuild my project so it stops syncing, but the next day the build folder gets synced again.

Something is intermittently causing the ignore rules to stop working for a short period of time, which is quite disruptive to my workflow.

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Desktop

Sync

Windows

Comments

Walter

Hey @BrunoCarvalho - sorry to hear you're having issues with this.

I noticed that you're running a beta version of the Dropbox desktop app. Could you try installing the latest, stable version from this page and let us know if this persists?

Just make sure to toggle off the 'early releases' from your account's settings first.

Cheers!

BrunoCarvalho

I disabled the account settings, reinstalled the app with the new version, and the issue happened again. I did not need to restart the computer, I simply opened VSCode and clicked to build my project after Dropbox started (and synced files). If I delete the build folder, it will not sync until I do this again.

Version: 243.4.6956

Walter

I see, thanks for the quick response @BrunoCarvalho. I've just followed up via email to have a further look internally so please take a look at your inbox and we'll take it from there.

Rich

It appears that others have had this issue recently as well. The conversation starts near the bottom of the thread, if the following link doesn't take you straight there.

Cut the Clutter: Ignore Files Feature is now live | The Dropbox Community