Child Item

How to move my Dropbox folder without losing files?

Device
(Dell Desktop
Operating System/Browser (if using the web)
(Windows 10)
Dropbox Plan
Dropbox Essentials

Question or Issue
Can't find the live support link?????

Have a sync error not enough disk space......trying to move dropbox folder to new drive on same computer & don't want to mess up or loose files!!!! I also need to know if my plan includes dropbox dash?

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Sync

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Comments

Rich

Ann C.4 wrote:
Can't find the live support link?????

You can find the support options available to you on the Support page.

Ann C.4 wrote:
... trying to move dropbox folder to new drive on same computer ...

Follow the steps outlined in this help article.

Megan

Hey @Ann C.4, thanks for posting here!

To add to what @Rich already mentioned and also cover your Dash question, keep in mind that Dash is available to customers on the following paid team plans:

-Dropbox Standard
- Dropbox Advanced
- Dropbox Business

If you need something else, please let me know and I will be more than happy to help every step of the way.

Ann C.4

Isn't what I'm paying for Dropbox Essentials the same price as Dropbox business? If it is it would be wise to switch to the one of the above 3 options, correct?

Rich

Ann C.4 wrote:
Isn't what I'm paying for Dropbox Essentials the same price as Dropbox business?

Dropbox Professional (Essentials no longer exists) is $19.99 per month. Dropbox Standard is $18.99 per month, per user, with a minimum of three users. So while the monthly cost for a single user is less then Professional, the actual cost is higher due to the need of having to pay for three licenses, even if you only have a single user.