Can no longer add files to or export from Dropbox on my Kindle Fire

gdubis1

Device: Kindle Fire Max 11

Operating system on computer (Mac Mini): Mac OS 26.2

I was always able to download pdfs into SongBook Pro, moving them from my Mac to Dropbox, then using my Dropbox on the Kindle I would export them to SongBook Pro. It would show up on the mac's Dropbox but not the Kindle's Dropbox, plus I could not delete files on my Kindle's Dropbox.

So I uninstalled the Dropbox on the Kindle, reinstalled it but now cannot sign into Dropbox. Instead I get a message, "Can't connect to Dropbox. Make sure you're online, or try again later". Tried it again with ""HAVING TROUBLE SIGNING IN", I get the same message.

Yet everything else still works on my Kindle, easily accessing the internet (as you can see, I'm contacting you).

The Kindle is new, (one month old). The older one was the same kind (Fire Max 11).

 

DROPBOX TRANSFER

Jay

Hi @gdubis1, thanks for bringing this to our attention.

What version of Android are you using on your Kindle Fire?

Could you try rebooting the device, and re-installing it to see if this helps?

Any other info or screenshots would be helpful!