Dropbox options not appearing when right clicking in Explorer on Windows 11

GrantN

I am running latest versions of Windows 11 and Dropbox using just a single Dropbox account login. When I go into File Explorer, the right click option to see Dropbox has disappeared. I read a few of the possible solutions on this site, especially the one about max 15 Overlay Identifiers and the suggestion to move the options around to ensure Dropbox appears inside the first 15 in the Registry list. However, if you look at below, OneDrive is using positions 1-7 and Dropbox is using 8 to 17. I am not sure how to manage this without causing problems with OneDrive. Any help will be very much appreciated!

 

 

Jay

Hi @GrantN, thanks for joining the Community!

In addition to what @Mark said, regarding the registry, you can add more spaces before the Dropbox entries to place them at a higher priority than those of OneDrive. However, do bear in mind that any edits to the registry could result in unexpected behavior in general, and not just with Dropbox, so only amend them if you're certain of what you're doing.

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link, to see if this changes the registry items for you?
Keep me updated with any progress!