Sync is stuck at 114 files and does not get past it for days already
Hey @gershon2 - sorry to hear about your syncing issue.
Can you please let me know your computer's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar/taskbar?
Have you tried rebooting your device, internet router and/or quitting and relaunching the app since you first noticed this?
Let me know more and we'll take it from there.
Hi @gershon2!
Hope things are going smoothly! Just wanted to check if you still need a hand. If all's well, feel free to share what did the trick.
Hi gershon2
If your Dropbox is stuck syncing the same number of files for days , try these quick fixes .
1 Pause & resume sync- click the Dropbox icon >pause syncing >wait a few seconds >resume .
2 check for bad files -Go to Dropbox.com /bad files check to see if any files have naming issues .
3 Clear cache- open your Dropbox folder > .Dropbox.cache > delete everything inside > restart your pc .
4 Check selective sync- Make sure the folders you want are select under preferences > sync .
If its still stuck , collect system report(help>"collect diagnostics")and share it with Dropbox support - they can pinpoint the exact issue
Hope this help .
https://www.dropbox.com/bad_files_check has been broken for years now. There is a fellow dropbox user who wrote code to call the dropbox API -
[removed as per Community Guidelines]
noting that you need to create an access API via https://www.dropbox.com/developers/apps/ ,- create an personal app, and enable the files.metadata.read permission
