I see a "connection with the server could not be established" error while updating my desktop app.

kdxrxpx

Application Affected

Official Dropbox Application
Device

(PC and macbook)
Operating System/Browser (if using the web)

(Windows 10 and macOS 14)
Dropbox App Version (if using the app)

(223.4.4909)

Dropbox just stop working and syncing on all my devices: PC, notebook, macbook. It tells I have to update. But when I run an updater I see an error:

My internet connection works fine. It's not a device or OS issue for sure. As I sad it stops working on different devices and OS's at the same time. In browser my cloud works fine. Any suggestions?

Rich

kdxrxpx wrote:

Dropbox just stop working and syncing on all my devices: PC, notebook, macbook. It tells I have to update. But when I run an updater I see an error:

What updater are you using?

The application will either update itself as Dropbox pushes out updates, or you can update manually by downloading the Dropbox installer and running it yourself. You can also download specific versions from the Client Builds section of the forums.

The version you're running is from 5 months ago. There have been about a dozen updates since then.